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Shell details response in wake of COVID-19

Mar 22, 2020
3 min read
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As the global impact of the COVID-19 virus spreads, Shell said in a statement that it was putting the safety and health of its people and customers first, along with the safe operations of all its businesses.

Shell said it would continue to monitor the situation daily – country-by-country – and to follow the advice of the relevant national health authorities. And, given the very dynamic situation, the oil major said it was in regular contact with its suppliers and key customers.

“At each operating site and office around the world we have business continuity plans in place to sustain our operations and supply chains, so that we can continue to provide vital energy products to countries, communities, businesses, motorists and homeowners.

This includes supplying many countries with liquefied natural gas, as well as providing chemicals for essential industrial processes. We are increasing production of isopropyl alcohol, a key chemical ingredient of hand sanitisers,” Shell said in a statement.

“I am enormously proud of the way that Shell staff across the world have stepped up to ensure that customers continue to be supplied and that our operations can continue with as little disruption as possible,” said Huibert Vigeveno, Downstream Director of Shell. “I am particularly grateful that our staff are doing so amid uncertainty and disruption in their personal lives. We are determined to do all we can to keep them healthy.”

The oil giant added: “For those working at operating sites, both onshore and offshore, we are putting in place additional measures to keep staff healthy.”

In its global response, Shell said it is “learning many lessons from the rapid and effective response implemented by our colleagues in China. We have fulfilled our industrial customers’ urgent needs for supplies of lubricants. And our network of service stations across the country has successfully maintained safe and smooth operations and supported community efforts against the virus.

Adding: “There have been no infections among forecourt staff in China and although some service stations were briefly closed by the authorities, none had to be closed by Shell. Our Changbei joint project has maintained a reliable gas supply to Beijing throughout. And our major Nanhai joint venture chemicals production complex in Guangdong Province has been operating at full capacity so that we can provide polypropylene and polyethylene, which, among other things, have been necessary for producing masks, packaging for disinfectants and other medical supplies.”


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